Privacy Policy

Introduction

At Distach, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using Distach, you agree to the collection and use of information in accordance with this policy. This policy complies with the Nigeria Data Protection Regulation (NDPR).

Information We Collect

Personal Information

• Name, email address, and phone number
• Bank Verification Number (BVN) for identity verification
• Location and address information
• Profile pictures and item photos
• Payment and banking information

Usage Information

• Device information and IP address
• Browser type and operating system
• Pages visited and actions taken on our platform
• Transaction history and communication records

How We Use Your Information

• To create and manage your account
• To verify your identity and prevent fraud
• To facilitate transactions between buyers and sellers
• To process payments and bounties
• To provide customer support and respond to inquiries
• To send important notifications about your account
• To improve our services and user experience
• To comply with legal obligations

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: Payment processors, verification services, and cloud storage providers
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets
• Safety: To protect the safety and security of our users

Your Rights

Under the Nigeria Data Protection Regulation (NDPR), you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Delete your personal information (subject to legal requirements)
• Restrict or object to processing of your information
• Data portability (receive your data in a structured format)
• Withdraw consent where processing is based on consent

Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data during transmission and storage
• Regular security audits and assessments
• Access controls and authentication measures
• Secure payment processing through certified providers

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.